Tips for Selecting the Right Home Care Provider

 Health visitor and a senior woman during home visit.


November is National Home Care and Hospice Month, which is the time of year when caregivers are celebrated for their tireless efforts to treat our country’s elderly, disabled, and dying. There are millions of people who are part of the home care and hospice community. They include nurses, aides, social workers, therapists, and many more. These compassionate folks do everything possible to help patients and their families as they struggle to overcome many different challenges.


According to the National Association for Home Care & Hospice, home care workers altogether travel more than 7.6 billion miles every year in order to do their jobs. They provide care to more than five million Americans annually. Home care is important because 90 percent of Americans say they want to age in their own home and avoid living in a nursing home or assisted living facility. Home care providers enable them to do this.


Tips for Choosing a Home Care Provider


We recognize that many of our customers who shop for adult diapers and incontinence supplies are families that may already have or are looking for a home care provider to improve the quality of life of an affected family member. Choosing a home care provider is a very difficult decision that will require careful thought and consideration. If you are looking for a home care provider, here are a few things to look for:


Experience in the Community: One of the first things you should ask about is the provider’s overall experience in the community. Inquire about the number of years worked, the type of patients served, any licensing and certifications, etc.


Transparency: Your home care provider should be as upfront as possible about what services are offered, who is eligible, the cost of those services, available funding, and other things concerning their services. Your provider should also provide you with a “Patient Bill of Rights” to inform you of your rights.


Care Plan: How does a provider create a care plan that will best service the patient? Does it include input from the family members and others who interact with the patient? This should be discussed before you agree to go with a specific provider. Family members should receive a copy of the planned care and outline of services as well.


References: Can the care provider offer you references to see how others feel about their services. References should include doctors, community leaders, past patients and their families, and others who can provide information about their experiences and whether they would recommend the provider.


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